Store Return Policy

Please bring original receipt from purchase.  You have 30 days from original purchase date to return for a refund or exchange, on a non-bird food item.  We do not refund any opened or unopened bird food unless due to manufacturer defect.  No refunds on used items unless due to manufacturer defect. 

NO RETURNS ON ANY ITEMS AFTER 30 DAYS.

Our WBU brand houses and feeders are not guaranteed against neglect, misuse, animal damage, wind damage, lawn mower damage, damage from falling from hook or tree, lost, cosmetic discoloration or scratches and rust.

We can offer replacement parts for the feeders or houses at cost of the part plus tax that aren't covered by warranty. We may have to order the part to come in because we don't keep all replacement parts in the store.